Personalized Service is Our Priority

At The Supply Room, we make quick decisions to customize solutions and respond to our customers’ unique needs. Each of our nine locations throughout Virginia and Maryland is staffed by local team members and delivery drivers. These individuals live and work in these communities and provide personal service to each of our customers.

Our customers say it best

“This is the first time our school has ordered from your company. We are so pleased at the unexpected expedited service and delivery. I ordered items at 3:30 in the afternoon and we received the delivery the very next day before noon. You guys are doing a fabulous job! We will be using your company for our supply needs more often.”

“My encounters with your company’s delivery people are almost always pleasant, but I do not always take the time to let you know. Thanks for an order that came quickly and with good customer service.”

“They bend over backwards to make sure we have what we need and have it here the very next day.”

“They’re excellent. I would not use anyone else but The Supply Room.”

“I think they are very customer oriented. They’re probably not small, but they act like a small company, who give good service to us.”

“The customer service has been wonderful. They make you feel like you’re the one customer that they have at that moment…”

“With The Supply Room, when I deal with them, I feel like it’s more on a personal level type. You know, they appreciate my business, and they know who I am. And that goes a long ways too.”

Dutch Jones

Executive Vice President of Sales

As Executive Vice President of Sales, Dutch Jones leads the sales and customer service teams to achieve the company’s revenue goals. In his role, he brings a wealth of strategic and hands-on experience in sales, marketing, customer engagement and enterprise management.

Jones holds a bachelor of science degree in marketing from Clemson University. He is also a board member of AOPD. 

Yancey Jones Jr.

Chief Operating Officer

As Chief Operating Officer, Yancey Jones Jr is responsible for all operations and support departments, as well as acquisition integration. Following his father’s legacy, Yancey has fostered business mergers and reserved the company’s original objective of exceptional customer service, people and products.

Yancey holds a bachelor of science degree in business and a master of business administration from The College of William and Mary.

Lauren Jones

President and Chief Executive Officer

As President and Chief Executive Officer, Lauren Jones provides executive leadership and corporate direction in collaboration with the EVP of Sales and Chief Operating Officer.

Lauren has been with The Supply Room Company since 2015. Prior to joining The Supply Room Company, Lauren served in a progression of marketing and communication roles in the software and architecture fields. 

Lauren holds a bachelor of science degree in sports management from Clemson University and a master of arts in communication from University of Georgia.