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Personalized Service
is Our Priority

For decades, The Supply Room has been providing service, savings, and solutions to bring you peace of mind. 

About Us

Customer Service

The Supply Room’s customer service is second-to-none. Since the founding of our company, we have always placed the utmost emphasis on putting our customers first. We believe our customer service representatives are some of our greatest assets. Our dedicated team is cross-trained on all aspects of our business to ensure that they always have the answers you need and the personalized service you deserve.

Fast & Reliable Shipping

The Supply Room offers free, next-day shipping anywhere in Virginia or Maryland on 100,000 different products. Leveraging the full capabilities of our operations team, warehouse staff, and delivery drivers means we are able to provide unbeatable delivery standards, as shown with our 99.98% shipping accuracy on 239,000 deliveries in 2019. Our drivers understand the needs of our customers, going above and beyond to ensure that we provide the best possible experience from ordering to delivery.

Customizable Solutions

We offer a level of expertise above and beyond simply selling products. The Supply Room has a team of dedicated professionals for each of our product categories tasked with making sure you get the most out of working with us. We offer interior design, janitorial facility assessments, customizable IT resources, breakroom rentals, promotional product design, and more. Our account representatives will work with you to get you exactly what you want, guaranteed.

Community Involvement

As a company from humble beginnings, we understand the importance of giving back. Through our numerous charitable and trade partnerships, we strive to provide value and aid to the organizations who need it most. The Supply Room also hires and operates locally, from delivery drivers to customer service, ensuring every dollar possible returns to the communities that support us.

Our Customers Say it Best.

“They bend over backwards to make sure we have what we need and have it here the very next day.”
“The customer service has been wonderful. They make you feel like you’re the one customer that they have at that moment…”
"We were all pleased with the professionalism, patience, and speed of your team. They did an excellent job, communicated regularly and got done much quicker than we anticipated. Our group is truly thrilled with their new spaces."
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Providing superior service for more than 70 years

Founded in 1951, The Supply Room has grown to be the second-largest independent office furniture and supplies dealer in the United States and the largest in the Commonwealth of Virginia. A third-generation family-owned and operated business, our mission is to provide competitive prices, superior service, and innovative solutions to our customers’ problems.

COVID-19 Internal Procedures

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Contact

Corporate Office 

14140 N. Washington Highway
Mailing: P.O. Box 1810
Ashland, Virginia 23005

Phone (804) 412-1200
Fax (804) 412-1313
Toll Free (800) 849-7239

Contact Us

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Your total business source for office supplies, furniture, technology solutions, janitorial, and more. We service Virginia, Maryland, and Washington DC.

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Dutch Jones

Executive Vice President of Sales

As Executive Vice President of Sales, Dutch Jones leads the sales and customer service teams to achieve the company’s revenue goals. In his role, he brings a wealth of strategic and hands-on experience in sales, marketing, customer engagement and enterprise management.

Jones holds a bachelor of science degree in marketing from Clemson University. He is also a board member of AOPD. 

Yancey Jones Jr.

Chief Operating Officer

As Chief Operating Officer, Yancey Jones Jr is responsible for all operations and support departments, as well as acquisition integration. Following his father’s legacy, Yancey has fostered business mergers and reserved the company’s original objective of exceptional customer service, people and products.

Yancey holds a bachelor of science degree in business and a master of business administration from The College of William and Mary.

Lauren Jones

President and Chief Executive Officer

As President and Chief Executive Officer, Lauren Jones provides executive leadership and corporate direction in collaboration with the EVP of Sales and Chief Operating Officer.

Lauren has been with The Supply Room Company since 2015. Prior to joining The Supply Room Company, Lauren served in a progression of marketing and communication roles in the software and architecture fields. 

Lauren holds a bachelor of science degree in sports management from Clemson University and a master of arts in communication from University of Georgia.