Internal Procedures for COVID-19
Beginning in March of 2020, The Supply Room reinforced established protocols to provide a safe and healthy environment for our employees and customers in response to the COVID-19 pandemic. The Supply Room has also closely followed the CDC guidelines for workplaces and businesses and updated our internal procedures accordingly.
Updated May 2021
COVID-19 Protocols
Remind employees to reinforce existing healthy workplace procedures such as:
- Stay home when feeling sick and notify supervisor.
- Wash hands frequently with soap and water for at least 20 seconds. If soap and water are not readily available, cleaning hands with an alcohol-based hand sanitizer.
- Shield coughs and sneezes with a tissue, elbow, or shoulder rather than bare hands.
Implement and educate staff on additional guidelines specific to COVID-19 daily, including:
- Perform health screenings, inclding temperature check and screening questions before entering offices and warehouses.
- Provide resources for employees to learn about available vaccines and guidance on where and how to sign up to receive a vaccine if they choose to do so.
- Provide additional PTO hours for employees to get a vaccine if appointment is during work hours.
- Require employees to wear masks when not sitting alone at their own desk or in their own office.
- Establish work from home when possible.
- Restrict travel with all employees working out of their designated home office until further notice and no inter-company travel between offices.
- Regularly disinfect personal workspace with company-provided cleaning products to keep equipment, areas, and devices clean.
- Work with our cleaning companies to increase the depth of cleaning to include all frequently touched surfaces in common areas like conference tables, door knobs, copiers, etc.
- Limit or eliminate physical contact and practice social distancing. Air-fives and waves are acceptable substitutes for handshakes and side hugs until further notice.
- Monitor own health and stay home if having symptoms of acute respiratory illness and do not return to work until free of fever (100.4°F [37.8°C] or greater using an oral thermometer), sign of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Notify supervisor and stay home if sick.
We have advised our delivery and service teams on enhanced safety (above and beyond the previously mentioned) when interacting with customers.
- Increasing depth of daily vehicle cleaning.
- Providing all delivery drivers and service technicians with hand sanitizer.
- All drivers report closures as they occur.
- Working with customers to consolidate deliveries to a single point to reduce exposure instead of our traditional desk-top delivery.
- If a customer has any reported or suspected cases of COVID-19 in any facility, future deliveries will be a dock drop only until further notice.
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